Hoover SmartWash vs Bissell ProHeat 2X: In-Depth Carpet Cleaner Comparison

Comparing the Hoover SmartWash and the Bissell ProHeat 2X is essential for anyone considering a new upright carpet cleaner. As someone who has tested both devices extensively, I’ve seen firsthand how they differ in design, functionality, and overall cleaning power. Both the Hoover SmartWash and the Bissell ProHeat 2X are designed with the goal of providing deep cleaning to carpeted surfaces, and each has its own unique features that cater to different cleaning needs and preferences.

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During my time with these carpet cleaners, I paid close attention to their cleaning technology and performance. Ease of use was a significant factor in these tests, as complicated machines can deter users from regular cleaning. I also assessed the variety and usefulness of attachments and accessories, considering how they can enhance the cleaning experience. Considering factors from how well they handle pet hair and stains to water management and capacity, I gauged their performance on a range of materials and scenarios.

Key Takeaways

  • Both carpet cleaners offer unique features, but differ in ease of use and accessory options.
  • Cleaning performance varies, especially in handling pet hair and stains.
  • Assessing value includes considering machine capacity, pricing, and warranty options.

Design and Handling

When I examined the Hoover SmartWash and the Bissell ProHeat 2X, I focused on their design elements which directly impact the user experience, such as weight, build quality, cord length, and water tank capacity.

Weight and Build

The Hoover SmartWash is fairly lightweight for a carpet cleaner, tipping the scales at just over 18 pounds. Its build is sturdy, with an emphasis on user-friendliness and convenience in design. On the other hand, the Bissell ProHeat 2X is constructed to be robust and durable, with a weight of 17.5 pounds, almost neck and neck with the SmartWash but with a slightly more substantial feel in the build.

Cord Length and Maneuverability

I found the electrical cord length to be adequate for both models, granting the freedom to move around without frequent unplugging. Specifically, the Hoover SmartWash comes with a 22-foot cord and the Bissell ProHeat 2X has a comparable cord length. Their maneuverability is furthered by thoughtful design in their respective handles and moving parts, making navigation around furniture less of a chore.

Water Tank Capacity

Both the Hoover SmartWash and the Bissell ProHeat 2X are equipped with a 1-gallon water tank capacity, ensuring continuity in cleaning without the constant need to refill. I noticed the tank design aids in a spill-free experience when detaching and refilling, which is crucial in maintaining momentum during large cleaning tasks.

Cleaning Technology and Performance

When assessing the Hoover SmartWash Automatic Carpet Cleaner and the Bissell ProHeat 2X Revolution, I’ve paid close attention to their cleaning technology and performance capabilities. Both devices have distinctive features that cater to different cleaning needs, such as specialized heat technology, innovative brush systems, and multiple cleaning modes that ensure a thorough clean.

Heat Technology

The Hoover SmartWash utilizes HeatForce technology to speed up drying after carpet cleaning, ensuring not just cleanliness but also that the carpets can be used sooner after the cleaning process. On the other hand, the Bissell ProHeat 2X Revolution employs HeatWave Technology, which keeps the water temperature consistent throughout the cleaning process, aiding in removing tough stains and embedded dirt.

Brush System

Regarding brush systems, the Hoover SmartWash is equipped with FlexForce PowerBrushes, designed to remove deep dirt, pet waste, and stains from carpet fibers effectively. In contrast, the Bissell ProHeat 2X Revolution uses Dual DirtLifter PowerBrushes. The dual rotating brush rolls have powerful lifting action, allowing a professional-grade clean that targets and uproots dirt particles.

Cleaning Modes

When I look at cleaning modes, both machines offer versatility. The Bissell ProHeat 2X includes a Max Clean Mode that provides a more intensive clean for areas that suffer heavy traffic or have deeply ingrained dirt. It also has an Express Clean Mode, which impresses me with its quick clean-up ability, enabling carpets to dry in about 30 minutes—ideal for maintenance or low-soil scenarios. My experience with the Hoover SmartWash revealed that it offers an automatic cleaning mode, moving forward to clean and using its auto-mix feature to dispense the solution accurately, simplifying the cleaning process without the need for manual adjustments.

Ease of Use

In comparing the Hoover SmartWash and the Bissell ProHeat 2X, a critical aspect I’ve evaluated closely is ease of use, which includes the machines’ usability features and automatic functions that contribute to a seamless cleaning experience.

Usability Features

Hoover SmartWash: My testing found that the Hoover SmartWash is user-friendly with straightforward operations. Here are specific features that stood out:

  • Auto-Mix: Precise mixing of cleaning solution, no measuring required from my end.
  • Ease of Maneuverability: Lightweight design, making it less strenuous to push around.

Bissell ProHeat 2X: On examining the Bissell ProHeat 2X, I noted these user-centric aspects:

  • Dual DirtLifter PowerBrush: Works effectively to loosen dirt, although it requires a bit of effort to push.
  • CleanShot Pretreater: Handy for targeting tough spots, enabling precise pretreatment application by the user.

Automatic Features

Hoover SmartWash: Hoover is commendable for its automatic cleaning technology. Here’s how it improves usability:

  • Auto Clean Motion Sensing: Simplifies the cleaning process by automatically applying and drying formula when pushed forward and backward, respectively.

Bissell ProHeat 2X: The Bissell model incorporates these automatic functionalities:

  • Heatwave Technology: Maintains water temperature throughout the cleaning session without my intervention.
  • Two Cleaning Modes: Allows me to switch between Express and Deep Clean modes, catering to different cleaning needs automatically.

Both models aim to take the guesswork out of carpet cleaning with their automated technologies, yet maintaining individual characteristics that cater to various user preferences.

Attachments and Accessories

In my testing of both the Hoover SmartWash and the Bissell ProHeat 2X, I’ve found that the array of attachments and accessories enhances the versatility and effectiveness of these carpet cleaners.

Included Tools

Hoover SmartWash:

  • 2-in-1 Pet Tool: Particularly useful for tackling pet hair and messes on various surfaces.
  • Sample Bottle of Cleaning Solution: Effective for initial cleaning tasks.

Bissell ProHeat 2X:

  • Tough Stain Tool: Works well for addressing stubborn spots and stains.
  • Pet Stain Tool: Great for homes with pets, as it digs into fibers to pull out what pets leave behind.
  • 3-inch Tough Stain Tool: Provides an extra reach for spots and upholstery cleaning.

Specialized Tools for Pet Cleaning

Hoover SmartWash:

  • Pet Upholstery Tool: Optimized for removing pet hair and allergens from softer surfaces.

Bissell ProHeat 2X:

  • 2-in-1 Pet Upholstery Tool: Versatile for dry and wet messes, removing pet hair effortlessly.

Additional Convenience Accessories

Hoover SmartWash:

  • Accessory Storage Bag: Keeps all your tools organized and within reach.

Bissell ProHeat 2X:

  • Storage Bag: Offers a convenient way to store the plethora of tools at your disposal.
  • Nozzle Clean Out Tool: Helps maintain the performance of the machine over time.

Each model comes with a thoughtful collection of tools aiding in the task of cleaning various surfaces, with a clear focus on addressing pet-related cleaning challenges.

Cleaning Solutions and Maintenance

When it comes to maintaining the performance of your carpet cleaner, the right cleaning solutions and regular maintenance of tanks and brushes are essential. Both the Hoover SmartWash and the Bissell ProHeat 2X have specific requirements and features that facilitate easy upkeep and effective cleaning.

Proprietary Cleaning Formulas

My experience has shown the importance of using the appropriate cleaning solution for optimal results. The Bissell ProHeat 2X typically includes a sample bottle of cleaning solution to get you started. It comes with the PET PRO OXY Urine Eliminator, which is especially designed to tackle pet-related stains and odors. The Bissell also features the CleanShot Pretreater for targeting those particularly stubborn spots before the main cleaning pass.

In contrast, while testing the Hoover SmartWash, I did not discern any proprietary pretreater function similar to the Bissell’s CleanShot. However, Hoover often supplies a sample bottle of their own solution, formulated to work seamlessly with their Automatic Cleaning Technology. It’s imperative to remember that the use of non-proprietary formulas may affect the cleaning effectiveness and could potentially void warranties.

Tank Cleaning and Brush Maintenance

The Hoover SmartWash and the Bissell ProHeat 2X both have features to help with maintenance and cleaning post-use. The Bissell’s brush roll cover, known as the EZ Clean Brush Roll Cover, is designed for straightforward access and cleaning. It substantially eases the process of removing hairs and debris after each use.

With the Hoover SmartWash, I found the nozzle and brush roll maintenance to be intuitive as well. The machine doesn’t require a trigger to release cleaning solution, so there’s one less component to clean. However, regular rinsing of the tank after use is vital to prevent buildup and maintain the machine’s effectiveness.

Both carpet cleaners need their tanks emptied and rinsed out after each use. I recommend letting them air-dry before reassembly to curb mold and mildew growth. The regular cleaning of these parts ensures that the machine stays in top working order and is ready for the next cleaning session.

Performance on Different Materials

In my experience with both the Hoover SmartWash and the Bissell ProHeat 2X, I’ve found that each machine has unique strengths when it comes to cleaning various materials. Here’s how they measure up:

Carpet Cleaning Efficiency

For cleaning carpets, I noticed that the Bissell ProHeat 2X is equipped with Dual DirtLifter PowerBrushes and a deep cleaning mode, which enhances its ability to lift and remove tough pet stains and deeply embedded dirt. It’s particularly effective on multiple carpet types, from low-pile to high-pile, providing a professional-grade level of cleaning.

On the other hand, the Hoover SmartWash boasts FlexForce PowerBrushes that also work impressively on carpets, promoting the removal of surface debris and stains. The machine simplifies the process with its Automatic Cleaning Technology, removing the need for guesswork with triggers or buttons.

Upholstery and Area Rug Cleaning

When tackling upholstery and area rugs, I found that both carpet cleaners manage to perform well, although their approaches differ. The Hoover SmartWash simplifies the task with easy handling, quickly switching to a mode suitable for area rugs, ensuring the material is not overly saturated.

As for upholstery, the Bissell ProHeat 2X includes attachments that make it quite convenient for handling sofas and chairs. It’s adept at navigating those typically hard-to-reach areas, and the targeted spot cleaning tools are perfect for handling spills and pet-related incidents.

Pet Hair and Stain Removal

When battling pet hair and stains, a good carpet cleaner needs to be both powerful and precise. I’ve tested both the Hoover SmartWash and the Bissell ProHeat 2X Revolution Pet Pro, focusing closely on these aspects.

Specific Tools for Pet Messes

Bissell ProHeat 2X Revolution Pet Pro: This machine is equipped with a 2-in-1 pet cleaner tool that’s expressly designed for homes with pets. I found that this tool effectively targets pet stains and messes on both carpets and upholstery. The PET PRO OXY Urine Eliminator within the Bissell’s cleaning formula also adds a targeted approach against tough pet stains and odors.

Hoover SmartWash: Although it doesn’t come with a specialized tool for pets, its standard tools are quite capable. The cleaning head’s 11-inch path covers a commendable area, but without a dedicated pet tool, it’s a bit less purpose-specific.

Effectiveness Against Pet Hair and Odors

Bissell ProHeat 2X Revolution Pet Pro: So far, my experience with this machine has shown excellent performance on pet hair. Thanks to the Dual DirtLifter PowerBrush, the Bissell lifts pet hair without it getting tangled in the brushes. It’s particularly effective at removing both the seen and unseen pet hair and odors.

Hoover SmartWash: While the SmartWash does pick up pet hair, the brushes can become clogged with hair, which calls for occasional cleaning to maintain performance. The machine is still a viable option, but it might need extra attention during and after use to manage pet hair accumulation.

In terms of dealing with pet-related odors, both machines have capabilities for deep cleaning, which helps in neutralizing and removing smells. The Bissell’s inclusion of a pet-specific formula grants it a slight edge over the Hoover in my assessments.

Capacity and Water Management

When assessing the Hoover SmartWash and the Bissell ProHeat 2X carpet cleaners, I found that water management is a tangible differentiator between these models. The Bissell ProHeat 2X boasts a 1-gallon water tank, which is designed for extended cleaning without frequent refills. This capacity facilitates tackling larger areas with efficiency.

Hoover SmartWash, on the other hand, has a slightly different approach to water management. Here’s how the two models compare:

FeatureBissell ProHeat 2XHoover SmartWash
Clean Water Tank1 gallonNot specified
Dirty Water TankSeparate tankSeparate tank

My testing revealed that Bissell’s clean water tank avoids constant trips to the sink, but there is a trade-off. Users need to be prepared for the weight that comes along with a full tank. Hoover’s specs are less clear, but the experience showed that the frequency of refills was higher, hinting at a smaller tank capacity.

The SmartWash automates much of the water and solution mixing process, making operation nearly foolproof. It’s convenient for those who prefer not to measure or guess how much cleaning solution to add.

In utilization, both units separate clean water from dirty water effectively, preventing cross-contamination and ensuring the cleaning solution stays fresh throughout the process. My usage found this distinction to be pivotal for maintaining peak cleaning performance and ease of maintenance.

The Bissell ProHeat 2X also includes a feature where users can select between two modes: Express and Deep Clean. This allows for better control over water usage depending on the cleaning needs.

Pricing, Value, and Warranty

Through my hands-on experience with both Bissell ProHeat 2X Revolution Pet Pro Full-Size and Hoover SmartWash, I’ve taken careful note of their pricing and warranties, which are crucial for any potential buyer.

Price: While pricing can vary based on offers and retailers, the Bissell ProHeat 2X generally comes at a slightly higher cost than the Hoover SmartWash. This can be attributed to Bissell’s specialized features, like the Pet Pro OXY Urine Eliminator. On the other hand, Hoover SmartWash markets itself as an affordable, value-driven solution for carpet cleaning.


  • Bissell ProHeat 2X:
    • Limited 5-year warranty
  • Hoover SmartWash:
    • Warranty terms vary, often shorter than Bissell’s coverage.

From a professional standpoint, it’s important to consider not only the immediate price but also the value over time. The extended warranty of the Bissell ProHeat 2X offers peace of mind for a longer period, which I find adds to its overall value proposition.

When evaluating these carpet cleaners, my focus remains on how these factors—price, warranty, and added features—align with a consumer’s individual needs. The Bissell model offers professional-grade features with a robust warranty, asserting itself as a high-value option. The Hoover SmartWash, while more budget-friendly initially, may incur additional costs over time if not accompanied by a substantial warranty.

Additional Factors and Considerations

When evaluating the Hoover SmartWash and Bissell ProHeat 2X, I’ve identified some subtleties in the unboxing, assembly, and troubleshooting that merit special attention. Moreover, how one can store these units is an integral part of the overall experience.

Unboxing and Assembly

During my time unboxing both machines, I found that the packaging method was secure, reducing any risk of damage during transport. The Hoover SmartWash included the main unit, a sample cleaning solution, and detachable tools. It was a straightforward process: simply remove from the box, snap in the handle, and it was ready for action. On the other hand, the Bissell ProHeat 2X came with a few more bits and pieces. Assembling the Bissell also involved attaching a longer hose and various nozzles, but the instructions were clear, and I had it pieced together in minutes.

Attachments included:

  • Hoover SmartWash: 2-in-1 Pet Tool, Stair Tool, and Crevice Tool
  • Bissell ProHeat 2X: Stain Trapper Tool, 3″ Tough Stain Tool, and Pet Upholstery Tool

Troubleshooting Common Issues

Both models had their quirks, but nothing I couldn’t handle. In a case where the Hoover SmartWash wasn’t extracting water efficiently, checking and cleaning the waste tank proved to be an essential step. The Bissell’s troubleshooting mainly revolved around its brushroll and heat-up functions—ensuring the brushes were clear of debris and that the machine had sufficient time to warm up was key.

For a machine not powering on, step one was checking cord integrity, with the Bissell’s cord being a tad shorter, which required a bit more strategic outlet placement during cleaning.

Storage Options

storing these carpet cleaners neatly after use was paramount. The Hoover SmartWash benefited from a sleek design that tucked away nicely into a closet. With the Bissell ProHeat 2X, despite its bulkier build, it also fit into most storage spaces. Neither included a dedicated storage bag, but the onboard storage for tools meant no loose pieces were left behind.

Consumer Insights and Final Thoughts

In my thorough examination of the Hoover SmartWash and the Bissell ProHeat 2X, I have delved into a wealth of consumer feedback and expert analyses. These insights shed light on the cleaning performance and overall value of these carpet cleaners, particularly focusing on their ability to tackle stubborn stains and utilize features like warm water cleaning and auto-dry.

Customer Reviews and Ratings

Hoover SmartWash:

  • Cleaning Power:
    • Average Rating: 4.6/5
    • Comments: Users praise the Hoover for its powerful suction and efficient cleaning, particularly on stubborn stains.

Bissell ProHeat 2X:

  • Features:
    • Average Rating: 4.5/5
    • Comments: The rotating dual DirtLifter powerbrushes are frequently highlighted for their superiority in lifting dirt.

A consistent point mentioned by users of both products is the appreciation for the lightweight design and easy maneuverability. However, some point out that the water tanks could be larger to enhance cleaning convenience.

Expert Opinions and Recommendations

After extensively testing both machines, I observed that the Hoover SmartWash offers an auto-dry feature which speeds up the drying time, a significant advantage for those who need to clean frequently or are short on time. Its operation is straightforward, making it suitable for users who prefer simplified controls.

In contrast, the Bissell ProHeat 2X uses warm water cleaning technology which I find is particularly effective in breaking down oily and sticky substances. The inclusion of the Bissell’s rotating dual DirtLifter powerbrushes leads to a more rigorous cleaning, making it a strong contender for homes with pets or high traffic.

Both carpet cleaners excel in various aspects of cleaning performance, and I confidently recommend them based on what specific features are most valuable to a user’s particular situation.


In my experience with the Hoover SmartWash+ and the Bissell ProHeat 2X, each carpet cleaner exhibits distinctive features suited for different cleaning needs. The Hoover SmartWash+ is a user-friendly device with an Auto Clean motion sensing design that simplifies the cleaning process. Its automatic technology means less hassle for those who prefer a straightforward and efficient cleaning experience.

The Bissell ProHeat 2X, on the other hand, offers a more professional-grade clean with its Dual DirtLifter PowerBrushes and a MAX Clean Mode. Perfect for challenging stains and deep cleaning, this machine is the go-to for thorough carpet revival. Although, its weight may be a consideration for those requiring frequent maneuvering.

FeatureHoover SmartWash+Bissell ProHeat 2X
Cleaning TechnologyAutomatic Cleaning TechnologyDual DirtLifter PowerBrushes
Ease of UseHigh (auto clean feature)Moderate (heavier build)
Cleaning PerformanceEfficientDeep and thorough

A direct comparison underscores Hoover’s approach to ease of use and Bissell’s emphasis on deep clean capabilities. Personal preference plays a significant role in the choice between the two. For routine cleaning with minimal effort, I recommend the Hoover. For those seeking a professional-level clean and can handle a slightly more complex operation, Bissell is the go-to option. My experience assures me that both models are exceptional in their respect and cater well to their intended audiences.

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