Dyson Vacuum Stopped Working [10 Ways To Fix It!]

Vacuum cleaners have been around since 1908, when James Spangler sold his electric broomstick idea to William Hoover.

However, although Dyson vacuum technology has come a long way since then, some Dyson vacuum cleaners simply break sooner than others.

Don’t worry, though! 

If your Dyson vacuum cleaner stopped working, there are a few things you can try.

In this post you will learn:

  • Possible reasons why your Dyson vacuum cleaner no longer turns on
  • Step-by-step tests to perform
  • And more! 

You can use this guide to fix any Dyson vacuum model, so let’s get started 🙂 

Dyson Vacuum Stopped Working: In a Nutshell

If your Dyson vacuum stopped working, it might be due to a defective power cable, a faulty switch, a blockage in the hose, a jammed motor, or other factors. Clogs are the most prevalent cause of Dyson vacuums not turning on. However, you should inspect each Dyson vacuum component in sequence, starting with a test of the power outlet and breakers.

Continue reading to go through my comprehensive step-by-step guide.

Alternatively, you can watch this fantastic video by electronicsNmore.

Though it is not exactly your Dyson vacuum cleaner, the principles are the same:

How Do You Fix A Dyson Vacuum That Won’t Turn On?

A Dyson vacuum cleaner that no longer turns on can be a nightmare for households that depend on these machines!

If you are very frustrated that your Dyson vacuum cleaner died on you today, follow the guide below in order to fix your machine in no time. 

1. Ensure The Circuit Breaker Has Not Tripped

The first thing you should do is check to make sure that the circuit breaker has not tripped. 

If it is tripped, flip it back on and try to turn your Dyson vacuum cleaner on.

If the breaker has not tripped, try step 2.

2. Test The Power Outlet

Sometimes your Dyson vacuum cleaner may no longer work due to a malfunctioning power outlet.

Here are some tests you can perform:

  1. Wiggle your Dyson vacuum power cord and make sure that it is not falling off the outlet.
  2. Push the power plug until it is secured and connected to the power outlet.
  3. Unplug the cord and plug it in again.
  4. Test if your power socket is working by plugging another device in the source. If the other device works, then the power outlet is not the issue.

3. Your Dyson Vacuum Battery Needs Charging

Not all Dyson vacuums have batteries, but if yours does, then it could be flat.

Simply plug your Dyson vacuum in the power outlet to see if the battery is the issue.

If you decide to replace the battery, make sure you go for original parts.

4. Check The Bag And Canister

If your Dyson vacuum cleaner has stopped working, you should check its bag or canister, depending on the model you own. 

If either are full, this could be preventing your Dyson vacuum from turning on.

Make sure you replace the bag or empty the canister before they reach full capacity.

5. Ensure Your Dyson Vacuum Hose Is Not Clogged

The hose is located between the canister and the floor nozzle. When clogged, it can cause your Dyson vacuum to lose suction or to stop working altogether.

How to unclog a Dyson vacuum hose

  1. Unplug your Dyson vacuum cleaner 
  2. Detach the hose from both the canister and the floor nozzle
  3. Locate the blockage in the hose and use a screwdriver to clear it out
  4. If the blockage is stubborn, you may need to use the pliers to remove it
  5. If the blockage is right in the middle of your Dyson vacuum hose, you can use a broomstick to clear it out
  6. Once the blockage is cleared, reassemble your Dyson vacuum cleaner and test it out

6. Check Your Dyson Vacuum Roller Brush

The roller brush is the part of the Dyson vacuum that helps to agitate the carpet and loosen dirt and debris.

It is located under the Dyson vacuum cleaner head.

Clumps of hair wrapped around the roller can cause your Dyson vacuum to stop working.

To clean your Dyson vacuum roller brush, do the following:

  1. First remove any hair or debris that may be wrapped around it
  2. Then, use a small brush or toothpick to remove any dirt or debris that may be stuck in the bristles
  3. Finally, run the roller brush under warm water to remove any remaining dirt or debris.

Make sure you let the roller brush dry up completely before putting it back in your Dyson vacuum cleaner.

7. Wash or Replace Your Dyson Vacuum Filter

The filter is usually located near the top of the Dyson vacuum cleaner, near the dustbin.

Some Dyson vacuums can have two filters: a pre-motor filter and a post-motor filter.

In addition, some filters can be washable while others can only be replaced.

Washable filters

  1. Remove the filter and rinse it under running water, or machine wash them if the manufacturer allows it
  2. Let the filter dry naturally, preferably for 24 hours or until fully dry
  3. Put the filter back into your Dyson vacuum cleaner.

Replaceable filters 

If your Dyson vacuum filters cannot be washed, replace them periodically as per the manufacturer’s instructions to maintain your machine’s performance.

8. Your Dyson Vacuum Power Cord Is Damaged

For safety reasons, always unplug your Dyson vacuum cleaner’s power cord from the outlet before conducting an inspection. 

Once it is unplugged, inspect the cord for any damage. 

If you see any frayed wires or exposed insulation, do not attempt to repair it yourself. Instead, take it to a qualified technician for repair.

However, if you decide to do it yourself (you’ll be solely responsible for this), here is how to replace it:

  1. Unplug the Dyson vacuum cleaner from the outlet
  2. Remove the old power cord by disconnecting it from the motor housing and/or other parts of the Dyson vacuum cleaner
  3. Once disconnected, thread the new power cord through these same areas and reattach it to the motor housing and/or other parts of the Dyson vacuum cleaner
  4. Finally, plug your Dyson vacuum cleaner back into the outlet and test it out!

Here is a video from FIX Tech Guides that shows how to do it:

9. Test Your Dyson Vacuum Switch 

Your Dyson vacuum switch controls the flow of electricity that goes to the motor. 

When you turn on your Dyson vacuum cleaner, the switch sends electricity to the motor, which starts the suction process. 

So if your Dyson vacuum switch is faulty, your Dyson vacuum will not work.

How to test a Dyson vacuum switch

To test whether your Dyson vacuum switch is working properly, make sure that there is power going to the switch. 

You can do this by using a multimeter to check for continuity between the two terminals on the switch. 

  • If there is continuity, then the switch is working properly. 
  • If there is no continuity, then the switch needs to be replaced.

How to replace a Dyson vacuum switch

If your Dyson vacuum cleaner’s switch needs to be replaced, do the following:

  1. First disconnect the power cord from the machine
  2. Then remove the screws that hold the switch in place and carefully pull the switch out of its housing
  3. To install the new switch, simply reverse these steps.

10. Your Dyson Vacuum Motor May Be Jammed

Another possible reason for a Dyson vacuum that stopped working is that the motor is jammed.

This can happen if you have tried to use your Dyson vacuum as a replacement for a shop vac.

For example, you may have tried to Dyson vacuum metal shavings or plaster dust

Another possible cause is that you have been using your Dyson vacuum cleaner without the filter.

This would have allowed for debris to make their way through to the motor.

How to clean your Dyson vacuum cleaner motor

1. Unplug your Dyson vacuum cleaner and remove the housing. This will give you access to the motor

2. Use a Phillips head screwdriver to remove the screws that hold the motor in place

3. Carefully remove the motor from the housing and set it aside on a clean surface

4. Use a flat head screwdriver to remove any dirt or debris that may be caught in the brushes of the motor. Be sure to clean both sides of the brushes thoroughly

5. Once the brushes are clean, apply a few drops of Dyson vacuum cleaner oil to each one. This will help keep them working properly and extend their life span

6. Reassemble your Dyson vacuum cleaner and test it out

11. Contact Dyson

Whether you have tried all the previous steps or not, you may want to check whether your Dyson vacuum cleaner is still under warranty and contact the manufacturer.

They will be able to advise further, repair your machine, or replace it if necessary.

12. Call a Professional

If you have tried troubleshooting and cleaning your Dyson vacuum and it still does not work, it may be time to call in a professional.

A professional will be able to diagnose the problem and determine whether it can be fixed or if you need a new Dyson vacuum cleaner. 

They should be able to give you an estimate of how much it will cost to fix the problem.


With a little bit of troubleshooting, you can fix most Dyson vacuum cleaner problems yourself. 

To recap, if your Dyson vacuum stopped working, do the following:

  1. Check the circuit breaker has not tripped
  2. Ensure the power outlet your Dyson vacuum is plugged in works
  3. Check that your Dyson vacuum battery is not flat
  4. Empty the bag or canister
  5. Unclog the hose
  6. Clean the brush roller
  7. Wash or replace your Dyson vacuum filter/filters
  8. Inspect the power cord and let a professional replace it if needed
  9. Test the Dyson vacuum switch
  10. Clean your Dyson vacuum motor

If your Dyson vacuum is beyond repair, it may be time to buy a new one. 

Be sure to do your research before making a purchase so you can find a machine that will last a long time!


  • Hey there, I’m Kevin, from Colorado! I have been passionate about repairing appliances and electronics for the past 18 years. Modern vacuum cleaners break or malfunction way too often, so I have decided to contribute to vacuupedia.net and help my online readers with anything related to vacuums repair. I can’t wait to help you get your vacuum cleaner working again!

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