Roborock is a popular brand of robotic vacuum cleaners that has gained a lot of attention in recent years. However, some users have reported encountering an error code known as “Error 10” while using their Roborock vacuums. This error can be frustrating and confusing, especially for those who are not familiar with the inner workings of the device.
Error 10 on Roborock vacuums is typically related to the filter or the strainer being blocked or wet. This can cause the fan speed to be lowered, resulting in reduced cleaning performance. While this error can be a nuisance, it is usually easy to fix by cleaning or replacing the filter and strainer. In this article, we will explore the causes of Error 10, how to troubleshoot it, and steps you can take to prevent it from happening in the future.
Understanding Roborock Error 10
If you own a Roborock vacuum cleaner, you may have encountered Error 10. This error code indicates that there is a problem with the filter or the strainer in your vacuum cleaner. When this error occurs, your Roborock vacuum cleaner will stop working until you fix the issue.
The most common reason for Error 10 is a dirty or wet filter. When the filter is clogged or wet, the vacuum cleaner’s fan speed is lowered, and the strainer is blocked. The vacuum cleaner then displays Error 10 on the app, and you will need to clean or replace the filter to resume cleaning.
To fix Error 10, you should first check the filter. If it is wet, you should replace it with a dry one. If it is dirty, you should clean it thoroughly and allow it to dry completely before reinserting it. You can also check the strainer and clean it if necessary.
If you have cleaned the filter and the strainer, but the error persists, you may need to replace the filter with a new one. It is recommended to use the original filter from the manufacturer to ensure compatibility and avoid any issues.
In summary, Error 10 is a common issue that can occur with Roborock vacuum cleaners. It is usually caused by a dirty or wet filter, which can be easily fixed by cleaning or replacing the filter. If the issue persists, you may need to contact the manufacturer for further assistance.
Common Causes of Error 10
If you own a Roborock vacuum cleaner, you may have encountered Error 10, which can lead to decreased performance and reduced cleaning power. In this section, we’ll explore some of the most common causes of Error 10 and what you can do to fix them.
Filter Issues
One of the most common causes of Error 10 is a clogged or wet filter. A dirty or wet filter can reduce the suction power of your vacuum and cause it to malfunction. To fix this issue, you should clean or replace the filter. Here are some steps you can follow:
- Remove the filter from your Roborock vacuum.
- Clean the filter using a soft brush or by rinsing it with water.
- Allow the filter to dry completely before reinserting it into your vacuum.
If your filter is damaged or worn out, you should replace it with a new one.
Vent Obstruction
Another cause of Error 10 is an obstruction in the vent. The vent is responsible for releasing the air that has been sucked up by the vacuum. If the vent is obstructed, it can cause the vacuum to overheat and malfunction. To fix this issue, you should:
- Turn off your Roborock vacuum.
- Check the vent for any obstructions, such as hair or debris.
- Remove any obstructions you find.
- Turn your vacuum back on and see if the Error 10 message has disappeared.
Motor Problems
If your Roborock vacuum’s motor is malfunctioning, it can cause Error 10 to appear. This issue is less common than filter or vent issues, but it can still happen. If you suspect that your vacuum’s motor is the problem, you should contact Roborock’s customer support for assistance.
Software Glitches
Finally, Error 10 can also be caused by software glitches. If your vacuum’s firmware is outdated or corrupted, it can cause the vacuum to malfunction. To fix this issue, you should:
- Check if there are any firmware updates available for your Roborock vacuum.
- If there are, download and install the latest firmware.
- If there are no updates available, you should try resetting your vacuum to its factory settings.
In conclusion, Error 10 can be caused by a variety of issues, including filter problems, vent obstructions, motor malfunctions, and software glitches. By following the steps outlined above, you can fix most of these issues and get your Roborock vacuum back to full working order.
Step by Step Troubleshooting Guide
If you are experiencing error 10 on your Roborock vacuum cleaner, don’t worry. Here is a step-by-step troubleshooting guide that will help you fix the issue.
Checking the Filter
The first step is to check the filter. Here’s how:
- Turn off the robot and remove the dustbin.
- Remove the filter from the dustbin and check if it is dirty or wet.
- If the filter is dirty, clean it with water and let it dry for at least 12 hours.
- If the filter is wet, dry it outside under sunshine for at least 12 hours.
- If the filter is damaged, replace it with a new one from the original package box.
Inspecting the Vent
The next step is to inspect the vent. Here’s how:
- Turn on the robot and change the cleaning mode to Max.
- Put your hand close to the vent and check if there is a big wind.
- If there is no wind or weak wind, the vent may be blocked.
- Remove any blockages from the vent with a soft brush or cloth.
Resetting the Robot
If checking the filter and inspecting the vent did not solve the problem, try resetting the robot. Here’s how:
- Turn off the robot and remove the dustbin.
- Press and hold the power button for at least 5 seconds.
- Release the power button and wait for the robot to turn off.
- Turn on the robot and check if the error is gone.
Updating the Firmware
If resetting the robot did not solve the problem, try updating the firmware. Here’s how:
- Download the latest firmware from the Roborock Support Center.
- Connect your robot to the Wi-Fi network.
- Open the Roborock app and go to the “Device” tab.
- Tap “Firmware Update” and follow the instructions to update the firmware.
By following these steps, you should be able to troubleshoot and fix the error 10 on your Roborock vacuum cleaner. If you still experience issues, contact Roborock technical support for further assistance.
Preventing Error 10
To prevent Error 10 on your Roborock, there are a few things you can do. By following these tips, you can ensure that your Roborock runs smoothly and efficiently.
Regular Cleaning
The most important thing you can do to prevent Error 10 is to clean your Roborock regularly. This includes emptying the dustbin after each use, cleaning the filter regularly, and checking for any blockages in the brush or other parts of the robot. By keeping your Roborock clean, you can ensure that it runs smoothly and efficiently, and you can avoid any potential issues with the fan or other parts of the robot.
Proper Use of Virtual Wall
Another important thing to keep in mind is the proper use of virtual walls. Virtual walls are used to keep your Roborock from entering certain areas of your home, such as rooms with delicate objects or areas with loose wires. By using virtual walls properly, you can prevent your Roborock from getting stuck or encountering any obstacles that could lead to Error 10.
Avoiding Carpets and Rugs
Finally, it is important to avoid using your Roborock on carpets and rugs. While the robot is designed to clean a variety of surfaces, including hardwood floors and tile, it can have difficulty with thicker carpets and rugs. If you must use your Roborock on carpets or rugs, make sure to adjust the settings accordingly and keep an eye on the robot to ensure that it is running smoothly.
In summary, to prevent Error 10 on your Roborock, it is important to clean your robot regularly, use virtual walls properly, and avoid using the robot on carpets and rugs whenever possible. By following these tips, you can ensure that your Roborock runs smoothly and efficiently, and you can avoid any potential issues with the fan or other parts of the robot.
Dealing with Persistent Error 10
If you have tried all the basic troubleshooting steps and still encounter Error 10 on your Roborock vacuum cleaner, there are a few more things you can try. Here are some additional steps to help you deal with the persistent Error 10:
Contacting Roborock Support
If you have tried all the basic troubleshooting steps and still encounter Error 10 on your Roborock vacuum cleaner, you may need to get in touch with Roborock support. They can provide you with more detailed instructions on how to fix the issue, or they may even offer to replace your vacuum cleaner if it is still under warranty.
To contact Roborock support, you can visit their website and submit a support ticket. Alternatively, you can send them an email or call their customer service hotline. Make sure to provide them with as much information as possible, including the model number of your vacuum cleaner and a detailed description of the issue you are experiencing.
Considering Roborock S6
If you are still having trouble with Error 10 on your Roborock vacuum cleaner and are considering purchasing a new one, you may want to consider the Roborock S6. This model is known for its advanced features and powerful suction, making it an excellent choice for those who want a high-quality vacuum cleaner.
The Roborock S6 comes with a range of features that make it stand out from other vacuum cleaners on the market. It has a powerful motor that can easily pick up dirt and debris, and it comes with a range of sensors that help it navigate around your home. Additionally, it has a large dustbin capacity, so you won’t have to empty it as often.
Overall, if you are experiencing persistent Error 10 on your Roborock vacuum cleaner, there are a few additional steps you can take to resolve the issue. Contacting Roborock support and considering the Roborock S6 are two great options to help you get back to cleaning your home with ease.
Frequently Asked Questions
How do I troubleshoot error 10 on my Roborock vacuum?
To troubleshoot error 10 on your Roborock vacuum, you can try the following:
- Empty the dustbin and clean the filter
- Replace the filter with a new one from the original package box
- Check if the cleaning mode is set to Max and put your hand close to the vent to see if there is a strong wind
- Clean the blocked strainer
What does error 10 indicate on a Roborock S5 Max?
Error 10 on a Roborock S5 Max indicates that the filter is blocked or wet. You can try cleaning or replacing the filter to fix the issue.
What are some common causes of error 10 on a robot vacuum?
Some common causes of error 10 on a robot vacuum include a dirty or wet filter, a blocked strainer, or a malfunctioning fan.
How can I fix error 10 on my Xiaowa vacuum?
To fix error 10 on your Xiaowa vacuum, you can try the following:
- Empty the dustbin and clean the filter
- Replace the filter with a new one from the original package box
- Clean the blocked strainer
- Check if the cleaning mode is set to Max and put your hand close to the vent to see if there is a strong wind
What is the difference between error 9 and error 10 on a Roborock vacuum?
Error 9 on a Roborock vacuum indicates that there is an issue with the side brush, while error 10 indicates a problem with the filter.
What steps should I take if my Haier robot vacuum displays error 10?
If your Haier robot vacuum displays error 10, you can try the following:
- Empty the dustbin and clean the filter
- Replace the filter with a new one from the original package box
- Clean the blocked strainer
- Check if the cleaning mode is set to Max and put your hand close to the vent to see if there is a strong wind
