Bissell CrossWave is a popular multi-surface floor cleaner that is designed to vacuum and wash floors at the same time. It is a versatile and convenient cleaning tool that can save time and effort. However, some users have reported issues with their CrossWave not spraying water properly, which can be frustrating and affect the cleaning performance.
If you are experiencing this problem, there are several possible causes that you can check and troubleshoot. One of the most common reasons is an empty or improperly seated clean water tank. If the tank is not properly clicked into place, the machine may not spray water. Another reason could be a clogged nozzle or filter that prevents water from flowing through the system.
Troubleshooting Bissell CrossWave Not Spraying
If your Bissell CrossWave is not spraying water, it can be frustrating. Here are some simple troubleshooting steps to help you get your machine working again.
Check the Water Tank
The first thing to check is the water tank. Make sure it is properly seated in the machine and that it is not empty. If the tank is empty, fill it with clean water. If the tank is not properly seated, remove it and re-seat it in the machine.
Inspect the water tank for cracks and leaks. If you find any cracks or leaks, you will need to order a replacement tank. Check the cap and rubber gasket for any damage or cracks. If you find any damage, replace the cap or gasket.
Clean the Brush Roll Window
If the brush roll window is dirty or clogged, it can cause the machine to stop spraying water. To clean the brush roll window, turn off the machine and unplug it. Use a paper clip or similar tool to clear any debris or clogs from the brush roll window.
Clear Blockages in the Machine
If there are blockages in the machine, it can prevent the machine from spraying water. Check the hose and tubing for any blockages. If you find any blockages, clear them out with a paper clip or similar tool.
Check the spray tip for any blockages. If you find any blockages, clear them out with a paper clip or similar tool. You can also try running a clean out cycle to clear any blockages in the machine.
If none of these troubleshooting steps work, contact Bissell customer support or take your machine to a Bissell service center for repair. Depending on the model, your machine may still be under warranty.
Remember to always follow the manufacturer’s instructions when using your Bissell CrossWave. Proper maintenance and usage can help prevent issues with your machine.
Checking the Water Tank
If your Bissell CrossWave is not spraying water, there could be several reasons for this issue. One of the most common reasons is an empty or improperly seated water tank. Here are some steps to follow when checking the water tank:
Check the Cap and Trigger
First, check the cap and trigger of the clean water tank. Make sure the cap is securely tightened and the trigger is not stuck or damaged. If the cap is loose, it can cause the water to leak out, and if the trigger is stuck, it can prevent the water from flowing out.
Check the Handle and Hose
Next, check the handle and hose for any clogs or blockages. If there is a clog, it can prevent the water from flowing through the hose and out of the nozzle. To check for clogs, detach the handle and hose and inspect them for any debris or dirt. Clean them thoroughly if necessary.
Check the Water Level
Finally, check the water level in the clean water tank. If the tank is empty, fill it up with clean water. Make sure the tank is properly seated and locked in place before turning on the machine. If the tank is not seated properly, it can prevent the water from flowing out.
In summary, checking the water tank is a crucial step in troubleshooting the Bissell CrossWave not spraying water issue. Make sure to check the cap and trigger, handle and hose, and water level before moving on to other possible causes.
Cleaning the Brush Roll Window
If your Bissell CrossWave is not spraying water, it could be due to a dirty brush roll window. Follow these simple steps to clean the brush roll window and get your machine working again.
Check the Brush Roll for Debris
Before cleaning the brush roll window, it’s important to check the brush roll itself for any debris that may be causing the issue. Here’s how:
- Turn off your machine and unplug it.
- Remove the brush roll by pressing down on the colored tab until it clicks and then pulling it out.
- Check the brush roll for any debris or tangled hair. If you find any, remove it with scissors or a brush.
- Reinstall the brush roll by placing the grey tab end into the right side of the machine and pressing down on the colored tab until it clicks.
Clean the Brush Roll Window
Once you’ve checked the brush roll for debris, it’s time to clean the brush roll window. Here’s how:
- Turn off your machine and unplug it.
- Remove the brush roll window by lining up the tabs on the front edges of the foot and pushing the window until it clicks out.
- Clean the brush roll window with a damp cloth or sponge. Be sure to remove any dirt or debris that may be clogging the window.
- Once the brush roll window is clean, reinstall it by lining up the tabs on the front edges of the foot and pushing the window until it clicks into place.
By following these simple steps, you can keep your Bissell CrossWave running smoothly and ensure that it continues to spray water as it should.
Clearing Blockages in the Machine
If your Bissell CrossWave is not spraying, it could be due to blockages in the machine. Here are some steps you can take to clear any clogs and get your machine working again.
Check for Clogs in the Machine
The first thing to check for is any clogs in the machine. Start by turning off the machine and unplugging it. Then, remove the clean water tank and set it aside. Check the suction area for any blockages or debris that may be preventing water from flowing through the machine. If you find any clogs, use a screwdriver or other tool to remove them.
Check the Spray Tips
Another common cause of a Bissell CrossWave not spraying is clogged spray tips. To check for this, turn off the machine and unplug it. Remove the brush roll window and check the spray tips underneath for any blockages. If you find any, use a pin or other tool to clear them.
Check the Rubber Gasket
The rubber gasket on the clean water tank can also cause issues with spraying. If the gasket is damaged or not seated properly, it can prevent water from flowing through the machine. Check the gasket for any damage or wear and tear. If it is damaged, it will need to be replaced.
Check for Cracks in the Machine
Finally, check the machine for any cracks or damage. If the machine is cracked, it can cause issues with spraying. Check the clean water tank, brush roll window, and other parts of the machine for any cracks or damage. If you find any, the affected part will need to be replaced.
By following these steps, you can clear any blockages in your Bissell CrossWave and get it working properly again. If these steps do not resolve the issue, it may be necessary to seek professional repair or replacement of the affected part.
Contacting Bissell Customer Support
If you’re experiencing issues with your Bissell CrossWave not spraying, the first thing you should do is contact Bissell’s customer support. They have a team of experts who can help troubleshoot the issue and provide solutions to get your machine working properly again.
Check the Warranty
Before contacting customer support, make sure to check your warranty. If your machine is still under warranty, you may be eligible for free repairs or a replacement. To check your warranty, you can visit Bissell’s website and enter the model and serial number of your machine.
Find a Service Center
If your machine is no longer under warranty, or if you need repairs that are not covered by the warranty, you can find a Bissell service center near you. Bissell has a network of authorized service centers across the country, and you can search for one on their website.
When contacting customer support or a service center, make sure to have your machine’s model and serial number on hand. This will help the representative better understand the issue and provide a solution more quickly.
Overall, Bissell’s customer support team is knowledgeable and helpful, and they are dedicated to ensuring customer satisfaction. Whether you need help troubleshooting an issue or finding a service center, they are there to help you get the most out of your Bissell CrossWave.
Frequently Asked Questions
How do I troubleshoot my Bissell CrossWave if it’s not spraying water?
If your Bissell CrossWave is not spraying water, there could be a few reasons why. First, check to see if your clean water tank is empty or not seated properly. You may also try priming the system by holding the spray trigger for 10-15 seconds. If that doesn’t work, check the front nozzle and see if it’s rotating or not. If it’s not, unplug your unit and open the door to access its belt using a flat-head screwdriver.
What can I do if my Bissell CrossWave is not picking up water?
If your Bissell CrossWave is not picking up water, check to see if the dirty water tank is full or not seated properly. You may also want to check the brush roll and make sure it’s clean and free of debris. If the brush roll is clogged, it may not be able to pick up water properly.
Why is my Bissell CrossWave leaving streaks on my floors?
If your Bissell CrossWave is leaving streaks on your floors, it could be due to a few reasons. First, make sure that the brush roll is clean and free of debris. You may also want to check the cleaning solution you’re using and make sure it’s the right one for your floors. Finally, make sure that the floors are completely dry before walking on them.
How do I clean the brush roll on my Bissell CrossWave?
To clean the brush roll on your Bissell CrossWave, first, unplug the unit and remove the brush roll. Use a pair of scissors or a brush to remove any hair or debris that may have gotten tangled in the brush roll. You may also want to clean the brush roll with soap and water to remove any dirt or grime.
What should I do if my Bissell CrossWave is making a loud noise?
If your Bissell CrossWave is making a loud noise, it could be due to a few reasons. First, check to see if the brush roll is clean and free of debris. You may also want to check the filter and make sure it’s clean. If the noise persists, you may need to contact Bissell customer service for further assistance.
Can I use vinegar in my Bissell CrossWave?
While vinegar may be a natural cleaning solution, it’s not recommended to use it in your Bissell CrossWave. Vinegar can damage the plastic components of the unit and may void your warranty. Stick to using the recommended cleaning solution for your floors.