Prettycare Vacuum Brush Not Spinning [SOLVED]

Is your Prettycare vacuum brush not spinning?

Don't Miss Out! ⏳ Click For Amazon's Exclusive Vacuum Deals!

Don’t worry, you’ve come to the right place!

If your Prettycare vacuum brush is not spinning, it may be due to the wrong floor settings being selected, lodged hair and debris, or a broken brush roll.

In this blog post, we’ll be diving into the common causes of a non-spinning Prettycare vacuum brush and go through some troubleshooting steps to help you get your vacuum back in action.

Reasons Why Your Prettycare Vaccum Brush Is Not Spinning 

As mentioned in the intro, a Prettycare vacuum brush roller can stop spinning for the following reasons:

  • You are using the incorrect floor type settings
  • Hair and debris are stuck in the roller
  • The brush roller is broken

There are some common things you can try, regardless of the type of Prettycare vacuum you own, and, usually, everything mentioned in this guide will fix the problem.

However, make sure you contact Prettycare should you need any further assistance.

How To Fix A Prettycare Vacuum Brush That Doesn’t Spin

There are 3 fixes you can try at home to fix a Prettycare vacuum brush that does not spin.

I have listed the steps in order of first to last, so make sure you go through the entire guide and stop if a particular step helped you sort the issue out:

1. Check The Floor Type Settings

Your Prettycare vacuum brush may not be spinning simply because you are using the machine with the bare floor settings.

When these settings are selected, the brush will not rotate to prevent damage to hard floors.

Therefore, this should be the first thing to check.

Skip this step if your Prettycare vacuum model does not feature the floor type settings.

2. Remove Hair and Debris Around The Brush

The next thing to check is the actual brush, since there may be hair and debris wrapped around it preventing your Prettycare vacuum roller from spinning.

I recommend you consult the user manual of your specific Prettycare vacuum model, as it will tell you exactly how to remove the brush roll, clean it, and put it back.

However, all Prettycare vacuums are very similar to one another, so the steps below should give you a clear idea of how you can proceed:

Step 1: Press the rolling brush release button and open it up.

Step 2: Remove the roller.

Step 3: Pull out any debris and cut through stubborn hair using a pair of scissors.

Step 4: Put the roller down on the floor in a vertical position. 

Step 5: Use one hand to push the brush roll to the floor while rotating it with the other hand. This will allow you to evaluate whether the roller spins smoothly. If your Prettycare brush roll does not spin at this point, it may be time to replace it. 

Remove Prettycare brush roll cover
Remove Prettycare brush roll
Get rid of hair and debris
Re-install Prettycare brush roll

3. Replace The Brush Roller 

If your Prettycare vacuum roller fails to spin despite getting rid of all the debris, you may need to replace it.

Make sure you order the correct brush roll depending on the model you own.

Once you receive the new brush roller, follow these steps:

Step 1: Press the rolling brush release button and open it up.

Step 2: Remove the old brush roll.

Step 3: Install the new roller brush, ensuring it correctly clicks into place. 

Prettycare vacuum brush roll

Do Prettycare Vacuum Cleaner Brushes Wear Out?

Yes, Prettycare vacuum cleaner brushes wear out because they continuously rub against the carpet. Like a toothbrush, the vacuum cleaner roller bristles can flatten and get too soft, so you should replace vacuum cleaner brushes regularly.

When Should I Replace My Prettycare Vacuum Brush Roller?

On average, vacuum brush rollers need replacing every 1-2 years. However, you may need to replace it more often if you use your Prettycare vacuum daily. Inspect the brush roll to see if the bristles are worn out and loose. That is a good indication that the vacuum brush roller needs changing.


There are usually 3 reasons why your Prettycare vacuum brush may not be spinning.

To recap:

  1. Make sure you are using the correct floor type settings
  2. Remove any lodged hair and debris 
  3. Replace the brush roller as your current one may be broken

Contact Prettycare consumer care for further assistance.