Miele Triflex Battery Not Charging [SOLVED!]

Are you experiencing issues with your Miele Triflex battery not charging?

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Well, you’re not alone!

In fact, many have reported similar problems, which you can read by clicking here.

Fortunately, there are several potential solutions that you can try to get your Triflex back up and running.

Let’s look at each one of them together 🙂

Miele Triflex Battery Not Charging – Summary

Your Miele Triflex vacuum cleaner may not charge due to a problem with the charging base, battery pack, power outlet, power cord, or charging port. Contact Miele support if addressing these issues doesn’t resolve them. Miele provides repair services for both warranty and non-warranty products.

How To Fix The Issue

If your Miele Triflex battery is not charging, there are a few basic troubleshooting steps you can take before contacting customer support.

Here are some things you can try:

1. Test the Power Outlet

The first thing to check is the power outlet.

Make sure the outlet you are using is working properly.

You can do this by plugging in another device and seeing if it turns on.

If the outlet is not working, try a different outlet.

Damaged power outlet

2. Check the Charging Base

Make sure that your vacuum cleaner is properly snapped into the charging cradle, and visually inspect the terminals (metal tips) of the device and the base to ensure that they are not damaged.

Additionally, you may want to try cleaning the contacts with a soft, dry cloth (like this one) to remove any dirt or debris that could be interfering with the charging process.

3. Inspect the Power Cord

Next, check the power cord to make sure it is securely plugged into the charging base and the wall outlet.

If the cord is loose, try unplugging it and plugging it back in.

If the cord is damaged or frayed, do not use it and contact customer support for a replacement.

4. Re-install the Battery Pack

If the power outlet and cord are not the issue, the problem may be with the battery pack.

Check to make sure the battery pack is properly inserted into the charging base.

If it is not, remove it and reinsert it.

If the battery pack is damaged or not holding a charge, contact Miele customer support for a replacement.

5. Clean the Charging Port

Remove any debris or dust that may be preventing the charging cable from making a proper connection.

You can use a soft brush or a can of compressed air to clean the port.

If the port is damaged or corroded, you may need to get it repaired.

But first, let’s try the last step below!

Miele Triflex charging port

6. Reset the Battery Pack

If the charging port and cable are both in good condition, you may need to reset the battery pack.

To do this, remove the battery from the vacuum cleaner and press and hold the power button for 10 seconds.

This will drain any residual power from the battery and reset the battery management system.

Once you have done this, reinsert the battery and try charging it again.

If none of these steps solve the problem, you may need to contact Miele customer support for further assistance.

Contacting Miele Support

If you have tried all the troubleshooting steps and your Miele Triflex battery still won’t charge, it’s time to contact Miele support.

Here’s what you need to know:

Contact Information

The easiest way to get in touch with Miele support is to call their customer service hotline at 1-800-843-7231.

You can also reach out to them via email at [email protected] or through their online contact form.

Warranty Information

If your Miele Triflex is still under warranty, Miele will cover the cost of repairs or replacement.

To find out if your device is still under warranty, check your user manual or contact Miele support.

If your warranty has expired, Miele offers a range of repair options to get your device up and running again.

Repair Options

If you need to have your Miele Triflex repaired, you have a few different options:

  • Authorized Service Centers: Miele has a network of authorized service centers across the country. You can find a list of these centers on their website.
  • Mail-In Repair: If you don’t live near an authorized service center, you can mail your device to Miele for repair. Contact customer service for instructions on how to do this.
  • DIY Repair: If you’re handy with electronics, you may be able to repair your Miele Triflex yourself. Miele offers replacement parts and repair kits on their website, along with instructions on how to make the repairs.

Keep in mind that attempting to repair your device yourself could void your warranty, so proceed with caution.


Hopefully, following the troubleshooting steps above helped you with your Miele Triflex vacuum battery charging problem.

If these steps do not resolve the issue, you may need to replace the battery. The battery is easy to replace and can be purchased directly from Miele.

Remember to properly store and charge the new battery to prevent future charging issues.