If you own a Dreame T20 cordless vacuum cleaner, you may have encountered the error code 1 on the display screen.
This error indicates that there is a blockage somewhere in the vacuum, which reduces the suction power and affects the performance.
In this blog post, we will explain the possible causes of Dreame T20 error 1, how to troubleshoot it step by step, and what to do if none of the solutions work 🙂
How to Fix Dreame T20 Error 1
The error code 1 on the Dreame T20 indicates that there is a blockage in the air duct of the vacuum.
To fix this error, you need to check and clean the following parts:
- The dust compartment
- The cyclone assembly
- The extension rod
- The smart multi-brush bar
- The filter
If cleaning these parts does not solve the error, you may need to contact Dreametech customer support for further assistance.
Step 1: Check and Clean the Dust Compartment
The first thing you need to do is to check and clean the dust compartment of the vacuum.
The dust compartment is where the dirt and debris are collected. If it is full or clogged, it can cause a blockage in the air duct.
To check and clean the dust compartment, follow these steps:
- Turn off and unplug the vacuum.
- Press the release button on the dust compartment and pull it out.
- Empty the dust compartment into a trash bin.
- Check if there is any dirt or debris stuck inside the dust compartment or the inlet. If there is, use a soft brush or a dry cloth to remove it.
- Reattach the dust compartment to the vacuum.
Step 2: Check and Clean the Cyclone Assembly
The next thing you need to do is to check and clean the cyclone assembly of the Dreame T20.
The cyclone assembly is where the air is spun at high speed to separate the dust from the air. If it is dirty or blocked, it can reduce the airflow and cause a blockage in the air duct.
To check and clean the cyclone assembly, follow these steps:
- Turn off and unplug the vacuum.
- Press the release button on the cyclone assembly and pull it out.
- Check if there is any dirt or debris stuck inside or around the cyclone assembly. If there is, use a soft brush or a dry cloth to remove it.
- Rinse the cyclone assembly under running water until it is clean. Do not use any detergent or soap.
- Shake off any excess water and let it dry completely before reattaching it to the vacuum.
Step 3: Check and Clean the Extension Rod
The third thing you need to do is to check and clean the extension rod of the vacuum.
The extension rod is where the air passes from the main body to the cleaning head. If it is bent or blocked, it can restrict the airflow and cause a blockage in the air duct.
To check and clean the extension rod, follow these steps:
- Turn off and unplug your Dreame T20.
- Detach the extension rod from the main body and the cleaning head.
- Check if there is any dirt or debris stuck inside or around the extension rod. If there is, use a soft brush or a dry cloth to remove it.
- Reattach the extension rod to the main body and the cleaning head.
Step 4: Check and Clean the Smart Multi-brush Bar
The smart multi-brush bar is where the bristles rotate to agitate the dirt on the floor. If it is tangled or blocked by hair or other objects, it can slow down the rotation and cause a blockage in the air duct.
To check and clean the smart multi-brush bar, follow these steps:
- Turn off and unplug the vacuum.
- Detach the cleaning head from the extension rod.
- Press the release button on the cleaning head and pull out the smart multi-brush bar.
- Check if there is any hair or other objects wrapped around the smart multi-brush bar. If there is, use scissors or a blade to cut them off.
- Reinsert the smart multi-brush bar into the cleaning head and reattach it to the extension rod.
Step 5: Check and Clean the Filter
The filter is where the air passes through before exiting the vacuum. If it is dirty or clogged, it can reduce the airflow and cause a blockage in the air duct.
To check and clean the filter, follow these steps:
- Turn off and unplug the vacuum.
- Press the release button on the filter cover and pull it out.
- Remove the filter from the filter cover.
- Check if there is any dirt or debris stuck on the filter. If there is, use a soft brush or a dry cloth to remove it.
- Rinse the filter under running water until it is clean. Do not use any detergent or soap.
- Shake off any excess water and let it dry completely before reinserting it into the filter cover and reattaching it to the vacuum.
What to Do If None of These Steps Work
If you have followed all of these steps and your Dreame T20 error code 1 still persists, there may be a more serious problem with your vacuum.
In this case, you may need to contact Dreametech customer support for further assistance.
You can visit their website here or call them on +1 (866) 977-5177.
Before you contact them, make sure you have the following information ready:
- Your vacuum model and serial number
- Your purchase date and proof of purchase
- A description of the problem and the steps you have taken to fix it
Dreametech customer support will help you diagnose the problem and provide you with the best solution.
If your vacuum is still under warranty, they may offer you a repair or a replacement service.
How to Prevent Dreame T20 Error 1 from Happening Again
To prevent the error code 1 from happening again, you should follow some simple maintenance tips for your vacuum. Here are some of them:
- Empty and clean the dust compartment regularly. Do not let it get too full or clogged.
- Clean the cyclone assembly, the extension rod, the smart multi-brush bar, and the filter at least once a month. Follow the instructions in this blog post or watch this video here.
- Do not use the vacuum to pick up large or sharp objects that may damage or block the air duct.
- Do not use the vacuum on wet or damp surfaces that may cause moisture or mold to build up in the air duct.
- Store the vacuum in a cool and dry place when not in use. Avoid exposing it to direct sunlight or extreme temperatures.
Conclusion
I hope this blog post has helped you fix your Dreame T20 error code 1.
These steps should help you restore the suction power and performance of your vacuum, but do not hesitate to contact Dreametech if the problem persists!
If you have any questions or feedback, feel free to send us an email 🙂