Bissell Crosswave Not Spraying Water [SOLVED!]

The Bissell Crosswave is a fantastic all-in-one cleaner that can tackle various surfaces with ease.

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However, like all machines, it can sometimes experience issues, like not spraying water.

Don’t worry! I’m here to guide you through troubleshooting steps for different Crosswave models, offer more specific advice, and provide warranty information, so you can get your Crosswave back in action in no time.

Let’s get started 🙂

Understanding Why Your Bissell Crosswave is Not Spraying Water

Bissell Crosswave may not spray water due to an empty/improperly seated water tank, clogged/dirty spray nozzle, faulty water pump/motor, damaged/improperly connected tubing, or cracked/leaking water tank/cap. Regular maintenance and proper usage can help prevent these issues.

How to Fix Your Bissell Crosswave’s Water Spraying Issue

First, let’s go through some general checks to make sure your Crosswave is properly set up:

  1. Ensure the device is correctly assembled according to the user manual.
  2. Check if there’s enough water in the clean water tank. If not, fill it up to the appropriate level.
  3. Make sure the water tank is seated properly and flush with the machine.

Now, let’s dive into more specific troubleshooting steps based on your Crosswave model:

I. Troubleshooting for CrossWave and CrossWave Pet Pro

  1. Hold the trigger on the handle continuously while using the machine, as this is required for the device to produce spray. Make sure the front window lights up when you do this.
  2. If there’s still no spray, turn off the machine and check if the brush window is secure. The brush window could also not be latched into place. If it’s not secure, latch it in place properly.
  3. If the brush window is secure, unplug the machine and inspect the water tank for cracks and leaks, as well as the cap and rubber gasket.
  4. Check the spray tips under the brush roll window for clogs. If you find any, use a pin or paper clip to clear them.
  5. If none of these steps work, consider checking the water pump and tubing as described in the previous blog post.

II. Troubleshooting for CrossWave Cordless

  1. Hold the trigger on the handle in order for the machine to produce spray.
  2. Remove the water tank, check for cracks and leaks, and firmly push it back into place.
  3. Hold the spray trigger down for 10-15 seconds and test for spray. This primes the system and can help resolve spraying issues.
  4. If there’s still no spray, unplug the machine and check the brush window and foot. Ensure the brush window is secure and the foot is properly attached.
  5. Inspect the water tank for cracks and leaks, as well as the cap and rubber gasket.
  6. Check the spray tips as described above for the CrossWave and CrossWave Pet Pro models. Use a pin or paper clip to clear any clogs in the spray tips.
  7. If none of these steps work, consider checking the water pump and tubing as described in the previous blog post.

Cleaning the Spray Tips on the Bissell Crosswave

If your Crosswave is not spraying water, one possible cause could be clogged spray tips. To clean the spray tips, follow these steps:

  1. Turn off the machine and remove the brush roll window.
  2. Check the spray tips for clogs.
  3. Use a paper clip or pin to clear any clogs in the spray tips.
  4. Reattach the brush roll window and turn the machine back on.

It is recommended to clean the spray tips on the Bissell Crosswave whenever they become clogged or if the machine stops spraying water. The frequency of cleaning the spray tips may depend on how often the machine is used and how dirty the floors are. It is essential to check the spray tips for clogs and clean them as needed to ensure that the machine is functioning properly.

Maintenance Tips to Keep Your Crosswave in Top Shape

To keep your Crosswave in top shape and prevent future water spraying issues, follow these tips:

  1. Regular maintenance and cleaning: Clean the water spray nozzle, brush roll, and filter regularly, as recommended in the user manual. This helps prevent buildup and ensures your device operates at peak performance.
  2. Proper storage and handling: Store your Crosswave in a cool, dry place when not in use. Always unplug the device before performing any maintenance or cleaning.
  3. Using appropriate cleaning solutions: Stick to Bissell’s recommended cleaning solutions, as using harsh chemicals or non-approved solutions can damage your device and void the warranty.

Bissell Warranty and Customer Support

If you’ve tried all of the troubleshooting steps and your Crosswave still isn’t spraying water, it’s time to consider the Bissell warranty. Bissell offers a limited warranty for their products, which covers defects in material and workmanship. The warranty period varies depending on the specific Crosswave model you own, so it’s essential to check your user manual or Bissell’s website for the exact warranty information.

If your device is still under warranty and you’ve encountered a defect or malfunction not caused by improper use, you can contact Bissell’s customer support for assistance. They can help guide you through additional troubleshooting steps or process a warranty claim if necessary. Keep in mind that the warranty may not cover issues resulting from normal wear and tear or improper maintenance.


Dealing with a Bissell Crosswave that’s not spraying water can be frustrating, but with the troubleshooting steps and warranty information provided in this blog, you’ll be well-equipped to resolve the issue.

Remember, addressing the problem promptly will help ensure your Crosswave continues to deliver optimal performance.